Shipping & Returns

All orders will be shipped with 7-10 business days (most likely sooner). Because of the nature of the products all orders are FINAL SALE, no refunds, and no exchanges. 

Due to the intimate nature of the Pure Romance product line, returning a product is not possible. However, in the unlikely event you receive a defective product, you may exchange the defective product within 30 days of your invoice date to receive a duplicate item. Sorry, no merchandise credit can be issued.

To exchange a defective item:

Please contact us at pureromancebynancys@gmail.com. Please note that the buyer is responsible for shipping cost for the return of the defective item. Pure Romance by Nancy Shoemaker will not credit or pay for the shipping cost back to them.